Shipping Policy

At Bennett & Monroe, we aim to make your shopping experience as smooth and straightforward as possible. Below you’ll find important information about order processing, shipping, and delivery.

Order Processing & Dispatch

Once your order has been placed, please allow 1–5 business days for processing.

Most orders are processed within 1 business day during the working week. Orders placed on Friday evenings, weekends, or public holidays may require additional processing time.

Once your order has been processed and dispatched, delivery generally takes approximately 7–10 business days.

Please note that processing and delivery times are estimates and may occasionally vary due to circumstances beyond our control.

How to Place an Order

Shopping with Bennett & Monroe is simple:

  1. Choose the product you would like to purchase.
  2. Select the correct size, color, and available variant.
  3. Click “Add to Cart.”
  4. Review the items in your cart and proceed to Checkout.
  5. Enter your shipping and contact information carefully.
  6. Review your order details before completing payment.
  7. Once your payment has been successfully processed, you will receive an order confirmation.

Please make sure that your shipping address is complete and accurate before placing your order.

Payment Methods

We offer secure payment options at checkout.

Available payment methods may include major credit and debit cards such as:

  • Visa
  • Mastercard
  • American Express

The payment methods available to you will be displayed during checkout.

Shipping Costs

We offer free shipping on orders over $100.

For orders below $100, any applicable shipping charges will be shown clearly during checkout before payment is completed.

There are no unexpected shipping charges added after your order has been placed.

Order Shipment & Delivery

Once your order has been dispatched, it will be sent to the shipping address provided during checkout.

Delivery generally takes 7–10 business days after dispatch.

During particularly busy periods, holidays, promotional periods, or circumstances affecting carriers, deliveries may take slightly longer than expected.

Delivery Delays

Although we work to ensure orders arrive within the estimated timeframe, occasional delays may occur due to:

  • High order volumes
  • Public holidays
  • Carrier delays
  • Customs processing, where applicable
  • Weather conditions
  • Incorrect or incomplete delivery information

These circumstances may be outside the direct control of Bennett & Monroe.

Incorrect Shipping Information

Customers are responsible for providing the correct shipping address when placing an order.

If you notice an error in your delivery information, please contact us as soon as possible. We will do our best to update the information before the order is processed, but changes cannot be guaranteed after dispatch.

Order Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please allow some time for the carrier’s tracking system to update after receiving your tracking details.

Need Help?

If you have any questions about your order, shipping, or delivery, please contact the Bennett & Monroe customer support team through our Contact Us page.

We’ll be happy to assist you with your order.